Refund Policy
At IQ Card Supplies, we want you to be satisfied with your purchase. If for any reason you are not, you may request a refund or store credit under the conditions below.
Returns & Refunds
- You may request a refund or store credit within 14 days of receiving/picking up your order.
- We do not offer direct exchanges. If you wish to receive a different product, please return your item for a refund and place a new order.
- Returned items must be unopened and in their original packaging. Products that do not meet these conditions cannot be refunded.
Return Shipping
- Customers are responsible for the cost of return shipping.
- We recommend using a trackable shipping service, as we cannot be held responsible for items lost during return transit.
Non-Refundable Items
- Gift Cards are non-refundable.
Warranty
- All products come with a 1-year limited warranty against manufacturing defects.
- This warranty does not cover damage caused by misuse, normal wear and tear, or accidental damage.
For return requests, please contact us at info@iqcardsupplies.com